Digital Asset Management (DAM) provides images, videos, documents and 3D models to many different users and systems. To fulfil the needs from the consumers, these assets have to be edited and tagged with product information and other metadata. This is an important job which requires both a stylistic eye and quality driven person. The Ingka DAM team is part of Product area Content management which also consist of teams for Ingka CMS, Ratings & reviews, User Generated Content and Content insights.
Responsibilities
- Approving and uploading of assets (and full deliveries).
- You are part of a product team with engineers, so you will be involved in planning the work together with product owner, understanding and capturing the processes, coming up with improvements in ways of working & tooling and managing internal as well as external stakeholders.
- The assignment also includes managing support tickets, helping end-users when they are facing problems related to the images and the metadata connected to it.
- It’s important that you have a technical interest both for the work with support but also since there will be a close collaboration with developers, working in the same team.
Requirements
- Meticulous.
- Used to working towards deadlines / stress resistant.
- Very comfortable using English as main language, communicative and used to managing digital and retail stakeholders.
- Experience in Digital Asset Management.
- Basic knowledge of Office, focus Excel as well as Jira.
- Advantage if you are technically interested, support matters can concern how different systems work and that the person will be involved in discussions with software developers about new development of tools.
